Privacy Policy

1. Introduction

This Privacy Policy (hereinafter - "Policy") describes how INFOCLUB.AI (hereinafter - "We", "Our" or "Platform") collects, uses, stores and protects your personal information when using our website infoclub.ai and all related services.

We respect your privacy and are committed to protecting your personal data. By using the Platform, you agree to the collection and use of information in accordance with this Policy.

2. Information Collection

We may collect the following types of information:

• Personal information: name, email address, phone number, job title, company name (during registration or form filling).
• Usage data: information about how you interact with our website, including IP address, browser type, pages you visit, time and date of your visit.
• Cookies: we use cookies and similar tracking technologies to improve our website.

3. Use of Information

The collected information is used for the following purposes:

• Providing and maintaining the Platform.
• Personalizing your user experience.
• Processing your requests and applications (e.g., partnership applications).
• Communicating with you regarding news, updates, or administrative messages.
• Analyzing website usage to improve it.

4. Data Storage and Security

4.1. We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, destruction, or alteration.

4.2. Your data is stored on secure servers for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

5. Data Sharing with Third Parties

We do not sell or rent your personal information. We may share your data with third parties only in the following cases:

• With your consent.
• To trusted service providers who assist us in operating the Platform (e.g., hosting, analytics), provided they maintain confidentiality.
• As required by law, court order, or government authorities.

6. Your Rights

You have the right to:

• Access your personal data.
• Request the correction of inaccurate information.
• Request the deletion of your data ("right to be forgotten").
• Withdraw your consent to data processing.

To exercise your rights, please contact us using the details provided below.

7. Policy Changes

We may update this Privacy Policy from time to time. The new version of the Policy takes effect from the moment of its publication on this page. We recommend periodically reviewing this page for current information.

8. Contacts

If you have any questions regarding this Privacy Policy, please email us:

Email: serviceinfoclub@gmail.com

9. Your rights under the GDPR

If you are in the European Union (including Poland), the processing of your data is governed by the General Data Protection Regulation (GDPR). You have the right to:

• Access and a copy (Art. 15, 20): in your profile, “My data and account” → “Download my data” — a machine-readable file with everything the platform stores about you.
• Rectification (Art. 16): edit your profile yourself or write to us.
• Erasure (Art. 17): “Delete my account and data” in your profile on the website or in the mobile app. Without an account — write to serviceinfoclub@gmail.com.
• Restriction and objection (Art. 18, 21): write to serviceinfoclub@gmail.com.
• Withdrawing consent (Art. 7): at any time, without affecting the lawfulness of processing before withdrawal. Cookie consent is changed via the “Cookie settings” link.
• Complaint (Art. 77): to the supervisory authority of the country where you live or work; in Poland — the President of the Personal Data Protection Office (uodo.gov.pl).

10. How account deletion works

Deletion is real: data is erased or irreversibly anonymised, not hidden.

• Right after you confirm, you are signed out on all devices and your profile disappears from the platform.
• Within a few minutes we erase your profile and photo, forms and applications, event registrations, connections, reviews, requests, services, exports and uploaded files, as well as contacts and conversations with the club bot and AI managers.
• An active subscription is cancelled and the stored card token is deleted.
• If automatic deletion fails, we see it and finish manually. The total time is no more than 30 days.

11. What remains after deletion and why

• Payment records: amount, currency, date, order number and status — for as long as tax and accounting law requires. They are no longer linked to your name, email or phone (GDPR Art. 17(3)(b)).
• Record of the request: dates of the request and its execution and the number of erased records — to prove the request was fulfilled. None of your data.
• Telegram ID fingerprint: an irreversible hash so that we do not add you again automatically from the club's Telegram groups.

12. Retention periods

• Profile and account data — while the account exists; erased on deletion.
• Conversations with the club bot and AI managers — while you use the service or until deletion; temporary copies of attachments are deleted automatically.
• Exported files, including “My data” — 24 hours.
• Payment records — the period set by law.

13. Subscription and auto-renewal

You can cancel your subscription at any time: in your profile (“My data and account” → “Cancel subscription”), in the chat with the club bot, or by writing to serviceinfoclub@gmail.com. After cancellation there are no further charges; access remains until the end of the paid period.

14. Contact for requests

Data requests: serviceinfoclub@gmail.com. We reply within one month (GDPR Art. 12(3)). Data controller: INFOCLUB LLC (ТОВ «ІНФОКЛАБ»), EDRPOU code 46356002.