This policy is set by INFOCLUB LLC (EDRPOU 46356002). It supplements the Community Guidelines: they set the general club rules, this policy covers harassment in detail.
1. Our commitment and where the policy applies
We want everyone at INFOCLUB events and in the community to feel safe, regardless of gender, age, nationality, religion, disability, sexual orientation or other characteristics.
The policy applies to everyone: members, guests, speakers, partners, venues and the INFOCLUB team. It covers:
- INFOCLUB events, offline and online, including the informal part;
- partner events booked through the platform;
- club Telegram chats and communities, the INFOCLUB bot and AI managers;
- the infoclub.ai website: profiles, messages, articles;
- private conversations that started through the club, for example after an introduction.
2. What counts as harassment
Harassment is unwelcome behaviour that humiliates, frightens or offends a person, or creates a hostile atmosphere for them. This includes:
- offensive comments about gender, age, appearance, nationality, religion, disability, sexual orientation or other characteristics;
- unwelcome sexual attention: hints, propositions, gestures;
- unwelcome touching and physical contact;
- intimidation, threats, stalking, offline or online;
- photographing or recording someone against their will, sharing their photos or data without consent;
- persistent messages after being asked to stop;
- repeatedly mocking someone or disrupting their talk;
- encouraging any of the above.
We judge whether it was harassment from the point of view of the person it was aimed at. “I was joking” is not an excuse.
3. Expected behaviour
- respect boundaries: “no” means “no”, and silence is not consent;
- ask before taking close-up photos of someone or touching them;
- keep a business tone in introductions and messages unless the other person suggests otherwise;
- if you see someone is uncomfortable, offer help or call the organiser;
- follow the Community Guidelines.
4. How to report
At an event, tell the organiser or anyone on the INFOCLUB team right away. [to clarify: how to recognise team members at an event, such as badges or a contact in the programme].
Online, in chats or after an event, write to serviceinfoclub@gmail.com. What to include is described in Report Abuse.
If there is a threat to life or health, call 112 first.
You can also report harassment of someone else that you witnessed.
5. What we do
- we confirm receipt and, if needed, help right away, for example by asking the offender to leave the event;
- we review the case: hear both sides and look at the evidence [to clarify: who on the team reviews it and within what time];
- we decide which measures to take.
Measures follow the Community Guidelines: a warning, restricted access to events, chats or introductions, or removal from the club.
For serious harassment we may remove someone at once, without a refund; see Refunds. [to clarify with a lawyer: whether this is consistent with the Public Offer].
Decisions are made by a person on the INFOCLUB team, not by AI. We tell the person who reported the outcome, without unnecessary details about the offender.
6. Confidentiality and no retaliation
Only those who need to know for the review know about a report. We do not tell the offender who reported them; see Report Abuse.
Retaliation against someone who reported or gave evidence, such as pressure, threats, mockery or demands to withdraw the complaint, is a separate serious violation. We treat it the same way as harassment.
A knowingly false report made to harm someone also breaks the Community Guidelines.
7. Appeals
If you disagree with a decision, whether you reported or were reported, write to serviceinfoclub@gmail.com within [to clarify: deadline].
The procedure is the one in “How to appeal a decision” in the Community Guidelines.